Forums & Knowledgebase/Manymoon KnowledgeBase/Gold and Platinum Admin Functionality

How do I Remove a Member from My Manymoon Team?

Amit K.
posted this on February 28, 2011 10:46

If you are the admin of a Gold or Platinum Google Apps account, then you have a team. When you collaborate with other Manymoon users, they are automatically added to your team. If a member leaves your company or organization and you want to remove them from your team, you should do the following:

1) Go to "Manage"->User Admin, find the user, and remove them from the team. This has the following effects:

  • The user being removed from the team will automatically be removed from all team data objects (tasks, projects, events, etc.) that they are assigned to. If necessary, such as in the case of tasks, the data object will be reassigned to its creator.
  • You will see a dialog box that give you the option to choose who will take over ownership of data objects created by the user being removed.

Be aware that users removed from a team KEEP the following:

  • Their connections
  • Any existing Activity postings (though if those postings refer to team data, they will not have access to that data)

2) Submit a ticket requesting we close their Manymoon account. This step is optional and up to you, but if you don't do it they can still access their account (though they shouldn't be able to see/change/edit any of your team data if you followed step 1 correctly.) As a general rule of thumb, if their account was part of your organization, you should probably ask us to close it. If they joined your team with their own account, it belongs to them and we can't close it without their consent.

3) Remove the user from your connections. (This is not necessary, but will prevent the user from showing up in the autocomplete box when you type names or emails into tasks, etc.) Click on the connections link in the upper right hand corner, find the desired connection, hover the mouse over it, and click the 'X' on the right hand side.

 

Comments

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Nicole Simon

They also keep access to any shared google doc even though the manymoon interface shows them removed.

As much as I love the feature to easily *add* somebody, those restrictions have to be taken away when I remove them and not make it look like you have taken care of it - especially since there is no easy way to remove them in google docs. .

June 26, 2011 15:00
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Amit K.
Manymoon

Nicole -- I actually just tested this and found that when I removed someone from a project, their access to that project's Google docs was rescinded. As a workaround, you may want to try removing the user from all projects before carrying out the instructions above. Sorry for the extra step, but it might help solve the problem.

June 27, 2011 10:35
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Nicole Simon

I have tried it yesterday in several variations and no, the rightsare not retracted; it is just removed from the list of the manymoon project but not from the list in google. it might not be *visible* anymore, but the access is still there.

June 27, 2011 10:37
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Hans J Hansen

This is not a good solution. I think we will have to find another project management system - this is not the only limitation - one important other is lact of support to att. mails to projects/tasks.

A tool should give time in the end - not take it...

September 26, 2011 04:28
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Amit K.
Manymoon

Hey Hans,

We do have a way of attaching emails to tasks

http://support.manymoon.com/entries/20353596-setting-up-an-email-dr...

September 26, 2011 11:45
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Derek Jarrett

Hi Amit - if you are just a basic Google Apps domain account holder, is it even possible to remove a user from your team/project?

April 20, 2012 11:23